# Extendly for HighLevel

{% embed url="<https://www.loom.com/share/a87452be2175427c81d7b67ba2965c28?sid=4bafb761-e936-4983-92b6-8867b4a86f9b>" %}

## What Is The Extendly for HighLevel Tool?

* Bring Extendly Livechat Support directly into your ChatHQ Engagement Widget so you can take advantage of everything ChatHQ widgets have to offer and STILL get the world-class support provided by the Extendly team!<br>

{% hint style="info" %}
Extendly offers livechat customer support for HighLevel agencies directly inside of your HighLevel account. [Click here to learn more about Extendly](https://go.getextendly.com/chathq?deal=chathq-portal)
{% endhint %}

## Extendly Support Tool Use Cases

* Provide Livechat support inside of your HighLevel account so you and your team can focus on other things like growing the business

## Extendly Support Tool Setup

**1. Title**

This changes the name of the Reviews tool in the initial widget view. [For more information on this please click here to view the help article.](/engagement-widgets/conversion-tools-tm/title-and-panel-title.md)

**2. Panel Title**

This changes the text shown at the top of the Reviews tool after the tool was already clicked by your website visitor or customer. [For more information on this please click here to view the help article.](/engagement-widgets/conversion-tools-tm/title-and-panel-title.md)

**3. Tool Visibility**

Choose when to show this engagement tool based on your current office hour configuration found in "widget settings". [For more information on this please click here to view the help article.](/engagement-widgets/conversion-tools-tm/tool-visibility.md)


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# Agent Instructions: Querying This Documentation

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