Smart Popups™
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This guide walks you through the process of managing Smart Popups™ within your Engagement Widget™ in your ChatHQ Portal. Follow these steps to create, edit, duplicate, or delete Smart Popups™.
1. Navigate to the Engagement tab.
2. Select your widget.
3. Click on Smart Popups™.
The list displays the following columns:
Name: The name of the Smart Popup.
Status: A green symbol for enabled popups and a red symbol for disabled ones.
Folder: The folder where the popup is stored.
Details: A quick view of the popup's configurations.
Actions: Edit, duplicate, or delete your popup.
Click on Edit Popup in the Actions column.
Make your changes and configurations.
Click Save Changes.
Click on Duplicate Popup in the Actions column.
A clone of the popup will be created.
Click on Delete Popup in the Actions column.
A pop-up will appear asking for confirmation.
Click Yes to delete the prompt permanently, or No to cancel.
Warning: Deleted popups cannot be recovered.
1. Click on the Create New Popup button located at the top-right corner.
2. Configure your new Smart Popup™, including its name and other settings.
3. Click Save Changes or Cancel if you change your mind.
Search: Use the search bar to find a Smart Popup™ by name.
Filters: Filter the list by name, status, folder, or details.
Column Visibility: Toggle on or off specific columns.
Full-Screen Mode: Click the full-screen toggle to view the list in full-screen. Click again to exit.
