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  • 🏠Getting Started
    • Important
    • Ideas, Roadmap, & Announcements
    • ChatHQ Affiliate Program
    • White Label Resources
  • 👋Learning The Portal
    • Overview
    • Profile Settings
    • Your Account
    • Engagement
    • Knowledge Bases
    • Conversations
    • Account Settings
    • Billing Management
  • 🚀Engagement Widgets™
    • Overview
    • Installing Widgets
    • Widget Settings
      • Main Settings
      • Widget Window
      • Office Hours
      • Widget Branding
    • Conversion Tools™
      • Add, Reorder, and Delete Tools
      • Single vs Multi-Tool Display
      • Title & Panel Title
      • Tool Visibility
      • Tool Icons
      • Tool Library
        • Advanced Livechat
        • Booking Calenders
        • Custom HTML
        • Dedicated iFrame
        • Extendly for HighLevel
        • Facebook Messenger
        • Forms/Surveys
        • Knowledge Library
        • Link Launcher
        • Reviews
        • Rich Content
        • Tawk.To Livechat
        • Video Showcase
        • Webchat
    • Smart Popups™
      • Creating Smart Popups™
    • Widget Analytics
  • 📖Knowledge Base Builder™
    • Overview
    • Building Knowledge Bases
    • Admin Settings
    • Knowledge Base AI
    • Finished Knowledge Base
  • 💬Advanced Livechat™
    • Overview
  • 🔄Integrations
    • Overview
    • HighLevel
    • Extendly
    • Capri AI
    • Tawk.To
  • 💪API & Developer Docs
    • Overview
    • JavaScript API
    • Custom Tracking & Analytics
      • Widget Events in Google Analytics
        • 1. Google Analytics & Google Tag Manager
        • 2. GA4 Custom Events & Definitions
        • 3. Tags & Triggers in Google Tag Manager
        • 4. Using the Data Layer to Define Custom Variables
        • 5. Creating Custom GTM Variables
        • 6. Testing Widget Analytics
      • Tracking Events from Facebook Ads
    • CSS and JavaScript
      • Floating Action Button (FAB)
  • 🆘Customer Support
    • Support Options
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  • Configure GA4 and GTM
  • Setup GA4 Inside GTM

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  1. API & Developer Docs
  2. Custom Tracking & Analytics
  3. Widget Events in Google Analytics

1. Google Analytics & Google Tag Manager

PreviousWidget Events in Google AnalyticsNext2. GA4 Custom Events & Definitions

Last updated 1 year ago

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Configure GA4 and GTM

You will need to set up GA4 and GTM for the specific website hosting the ChatHQ Engagement Widget you're looking to track with analytics

  • Setting Up GA4 -

  • Setting Up GTM -

Setup GA4 Inside GTM

Use GTM to host your GA4 data stream code so that all GA4 data runs through GTM into your GA4 analytics dashboard -

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https://support.google.com/tagmanager/answer/9442095
https://support.google.com/analytics/answer/9744165
https://support.google.com/tagmanager/answer/6103696