# Support Options

## Need Customer Support?

If you are in need of customer support, we recommend watching the videos here to learn how to get in touch with the ChatHQ team about your support inquiry.

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**IMPORTANT:** ChatHQ is a small software startup. We work as hard as we can to help resolve your customer support issues, and bring you the best customer experience possible!
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## 24/7 Livechat Support

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**Livechat support coming very soon!**

How will livechat support work?

* ChatHQ customers can speak to live agents to get support for their ChatHQ Portal accounts, products, features, and billing.
* **AND** we will be offering **white label livechat support** to all ChatHQ customers <mark style="color:red;">**(on the $297/mo AGENCY plan)**</mark> you can rest assured that your customers will be able to build their own ChatHQ assets, white labeled under your brand, and get the support they need while doing it!
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## Support Ticketing

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## Bug Reports

{% embed url="<https://www.loom.com/share/a5b483c547b44e5285e4c6732664ac53?sid=7a231ad9-06bc-406e-aad9-7791980f39c9>" fullWidth="false" %}

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## Related Help Articles

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