Link Launcher
What Is The Link Launcher Tool?
Provides a way for you and your customers to add buttons to your Engagement Widget that link to external sources
Link Launcher Tool Use Cases
Link to social media accounts
Link to payment portals
Link to educational hubs
Create “Click to Call” buttons
Create affiliate link trees
Link Launcher Tool Setup
There are some basic settings that you can change when setting up your knowledge library tool that can change how your customers interact with the knowledge library.
Title: This changes the name of the link launcher tool in the initial widget window.
URL: Paste the link of the URL you would like the tool to link to. You can toggle on or off to open the link in a new page.
Tool Visibility: Choose when to show this engagement tool based on your current business hour configuration found in “widget settings”.
Link MUST include one of the following protocols:
http://
https://
tel:
mailto:
Custom Tool Icons
You can change the navigation icon by clicking on the dropdown and selecting an icon for your Link Launcher tool. Uploading custom icons is coming soon!
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