> For the complete documentation index, see [llms.txt](https://docs.chathq.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chathq.io/engagement-widgets/smart-popups-tm.md).

# Smart Popups™

{% embed url="<https://youtu.be/1CbGCpZTHfE>" fullWidth="false" %}

This guide walks you through the process of managing Smart Popups™ within your Engagement Widget™ in your ChatHQ Portal. Follow these steps to create, edit, duplicate, or delete Smart Popups™.

## Accessing Smart Popups™

1\. Navigate to the **Engagement** tab.

2\. Select your widget.

3\. Click on **Smart Popups™.**

<figure><img src="/files/N2dUtTRi4ZMdqvefcGxD" alt=""><figcaption></figcaption></figure>

***

## Smart Popups™ List

The list displays the following columns:

1. **Name**: The name of the Smart Popup.
2. **Status**: A green symbol for enabled popups and a red symbol for disabled ones.
3. **Folder**: The folder where the popup is stored.
4. **Details**: A quick view of the popup's configurations.
5. **Actions**: Edit, duplicate, or delete your popup.

{% hint style="info" %}
**Hint:** If you don't see any popups listed, it means you haven't created any yet.
{% endhint %}

<figure><img src="/files/dJ4ZyV8uHrW9wT5W26qY" alt=""><figcaption></figcaption></figure>

***

## Smart Popups™ List Actions

### 1. Edit Smart Popups™

* Click on **Edit Popup** in the Actions column.
* Make your changes and configurations.
* Click **Save Changes.**

### 2. Duplicate Smart Popups™

* Click on **Duplicate Popup** in the Actions column.
* A clone of the popup will be created.

### 3. Delete Smart Popups™

* Click on **Delete** **Popup** in the **Actions** column.
* A pop-up will appear asking for confirmation.
* Click **Yes** to delete the prompt permanently, or **No** to cancel.

{% @arcade/embed flowId="kLPwpFv2xz739i9riFPg" url="<https://app.arcade.software/share/kLPwpFv2xz739i9riFPg>" %}

{% hint style="danger" %}
**Warning:** Deleted popups cannot be recovered.
{% endhint %}

***

### Create New Smart Popups™

1\. Click on the **Create New Popup** button located at the top-right corner.

2\. Configure your new Smart Popup™, including its name and other settings.

3\. Click **Save Changes** or **Cancel** if you change your mind.

{% hint style="info" %}
[**Click here to learn how to create Smart Popups™**](/engagement-widgets/smart-popups-tm/creating-smart-popups-tm.md)
{% endhint %}

{% @arcade/embed flowId="IP1rKpHwHjSSo4sK3b6R" url="<https://app.arcade.software/share/IP1rKpHwHjSSo4sK3b6R>" %}

***

## More List Options

**Search**: Use the search bar to find a Smart Popup™ by name.

**Filters**: Filter the list by name, status, folder, or details.

**Column Visibility:** Toggle on or off specific columns.

**Full-Screen Mode:** Click the full-screen toggle to view the list in full-screen. Click again to exit.

{% @arcade/embed flowId="CSJClPHAmHSMmYBwOlZD" url="<https://app.arcade.software/share/CSJClPHAmHSMmYBwOlZD>" %}

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