This guide walks you through the process of managing Smart Popups™ within your Engagement Widget™ in your ChatHQ Portal. Follow these steps to create, edit, duplicate, or delete Smart Popups™.
1. Navigate to the Engagement tab.
2. Select your widget.
3. Click on Smart Popups™.
The list displays the following columns:
Name: The name of the Smart Popup.
Status: A green symbol for enabled popups and a red symbol for disabled ones.
Folder: The folder where the popup is stored.
Details: A quick view of the popup's configurations.
Actions: Edit, duplicate, or delete your popup.
Hint: If you don't see any popups listed, it means you haven't created any yet.
Click on Edit Popup in the Actions column.
Make your changes and configurations.
Click Save Changes.
Click on Duplicate Popup in the Actions column.
A clone of the popup will be created.
Click on Delete Popup in the Actions column.
A pop-up will appear asking for confirmation.
Click Yes to delete the prompt permanently, or No to cancel.
Warning: Deleted popups cannot be recovered.
1. Click on the Create New Popup button located at the top-right corner.
2. Configure your new Smart Popup™, including its name and other settings.
3. Click Save Changes or Cancel if you change your mind.
Search: Use the search bar to find a Smart Popup™ by name.
Filters: Filter the list by name, status, folder, or details.
Column Visibility: Toggle on or off specific columns.
Full-Screen Mode: Click the full-screen toggle to view the list in full-screen. Click again to exit.
Last updated
