# Office Hours

{% embed url="<https://www.loom.com/share/713daf803c51410997e192feff6dece6>" fullWidth="false" %}

{% hint style="warning" %}

* *Office hours **ONLY** set visibility for Conversion Tools™ and Targeted Prompts™.*
* *Office hours **DO NOT** control whether the widget is shown or hidden on your website.*
* *When office hours are set, you can adjust the "visibility settings" in Conversion Tools™ and Targeted Prompts™ while configuring each tool or prompt.*
  {% endhint %}

## Timezone

Choose a **timezone** from the dropdown menu based on your business time zone.&#x20;

## 12 or 24 Hour Time

Choose whether you’d like to use **12-Hour or 24-Hour** time by clicking on the corresponding option.&#x20;

## Configure Office Hours

To set your office hours, start by **selecting the days** you are available. Next, you will select the hours you are available each day. If you have the same availability every day, click on the **Apply All** button to apply your office hours to each day you have selected.&#x20;

## Add Break Times

If you would like to set a time you are not available on select days, click on the **Add Break Time** button. Here you can set select times that you would like to set as unavailable each day.&#x20;


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