Engagement
In the following article, we'll walk you through the basics of the Engagement section within the ChatHQ portal.
Accessing the Engagement Section
Log in to your ChatHQ portal and navigate to the "Engagement Widget™ Section."
By default, you'll find a widget already present in the section.
This default widget will be disabled initially.
Enabling Your Widgets
Click to enable the default widget.
Save the settings to view a preview of what the widget will look like.
Customizing Your Widget
Navigate to "Widget Settings."
Here, you can customize various aspects of the widget:
Its appearance
Location on your webpage
Custom branding options, and more
Installing Your Widget
Look for the "Installation Script" section.
Copy and paste the installation script where needed in your application or web page.
If you encounter issues, refer to help articles specifically designed for various applications and web pages.
Using Conversion Tools™
Initially, no Conversion Tools™ will be visible in the widget preview.
To add tools, click on "Add Tool" and select from a library of different tools.
You'll need to configure each tool individually. Resources are available in the help center for guidance.
Creating Smart Popups™
You can build popups to highlight specific actions you'd like your visitors to take.
These popups have several customizable options including:
Triggering settings
Visibility settings
Display settings
Media elements and more
Click one of the options below to learn more about each sub-section inside of the Engagement section!
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