> For the complete documentation index, see [llms.txt](https://docs.chathq.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chathq.io/learning-the-portal/engagement.md).

# Engagement

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### Accessing the Engagement Section

* Log in to your ChatHQ portal and navigate to the "Engagement Widget™ Section."
* By default, you'll find a widget already present in the section.
* This default widget will be disabled initially.

### Enabling Your Widgets

* Click to enable the default widget.
* Save the settings to view a preview of what the widget will look like.

### Customizing Your Widget

* Navigate to "Widget Settings."
* Here, you can customize various aspects of the widget:
  * Its appearance
  * Location on your webpage
  * Custom branding options, and more

### Installing Your Widget

* Look for the "Installation Script" section.
* Copy and paste the installation script where needed in your application or web page.
* If you encounter issues, refer to help articles specifically designed for various applications and web pages.

### Using Conversion Tools™

* Initially, no Conversion Tools™ will be visible in the widget preview.
* To add tools, click on "Add Tool" and select from a library of different tools.
* You'll need to configure each tool individually. Resources are available in the help center for guidance.

### Creating Smart Popups™

* You can build popups to highlight specific actions you'd like your visitors to take.
* These popups have several customizable options including:
  * Triggering settings
  * Visibility settings
  * Display settings
  * Media elements and more

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***Click one of the options below to learn more about each sub-section inside of the Engagement section!***
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