Engagement Widget™ Overview
In the following article, we'll walk you through the essential steps to set up and customize your Engagement Widget™ within the ChatHQ portal. From enabling the default widget to diving into advanced features like Conversion Tools™ and targeted prompts, this tutorial aims to provide you with a comprehensive understanding of how to make the most of ChatHQ's engagement features. Designed to improve visitor interaction and drive conversions, these widgets are a cornerstone of an effective online strategy. Read on to get started.
- Log in to your ChatHQ portal and navigate to the "Engagement Widget™ Section."
- By default, you'll find a "Default" widget already present in the section.
- This default widget will be disabled initially.
- Click to enable the default widget.
- Save the settings to view a preview of what the widget will look like.
- Navigate to "Widget Settings."
- Here, you can customize various aspects of the widget:
- Its appearance
- Location on your webpage
- Custom branding options, and more
- Look for the "Installation Script" section.
- Copy and paste the installation script where needed in your application or web page.
- If you encounter issues, refer to help articles specifically designed for various applications and web pages.
- Initially, no Conversion Tools™ will be visible in the widget preview.
- To add tools, click on "Add Tool" and select from a library of different tools.
- You'll need to configure each tool individually. Resources are available in the help center for guidance.
- The next section is "Targeted Prompts™."
- You can build prompts to highlight specific actions you'd like your visitors to take.
- These prompts have several customizable options including:
- Triggering settings
- Visibility settings
- Display settings
- Media elements, and more
Click one of the options below to learn more about each sub-section inside of the Engagement section!